Starting A Conversation

You can use the expressions to start a conversation on

phone.

• Hello. This is ....

• Hello. ... speaking.

• Can I speak to ....

• May I speak to ....

You can use the expressions to extend a conversation

on phone.

• Hold on, please.

• By the way.

• Furthermore, ....

• Moreover, ....

You can use the expressions to end a conversation.

• See you then. Bye.

• I’ll call you later.

• All right. See you again, Sir/Ma’am. Thank you very

much.

Example:

Ika                   : Hello

Yeyen              : Hello, Mia. This is Diane. May I speak to Andre, Please?

Mia                  : I’m sorry but he’s gone out. Would you like to leave a message?

Yeyen              : Yes. Please tell Viktor that I won’t be able to come for taekwondo practice this afternoon. I’ve sprained my ankle. Please tell him to inform Mr Suroso that I can’t have the practice for at least a week.

Mia                  : Oh, I’m sorry to hear that. I hope your ankle gets better soon.

Yeyen              : Thank you, Mia.

Mia                  : Hold on, please. Have you seen a doctor?

Yeyen              : I haven’t. I don’t think it’s that bad.

Mia                  : I think you’d better go to the doctor to check your ankle.

Yeyen              : Thanks for the advice, Mia. See you then. Bye.

Mia                  : You’re welcome. Bye.

Taken from: English in Focus Grade VIII